Cycle.land Ltd Privacy Agreement and Cookies Policy

This website policy describes how Cycle.land  Ltd protects and makes use of the information you give the company when you use this website.

This policy is updated regularly and the policy you are viewing is the most recent iteration.

This policy was updated on 31st January 2019.

If you have any questions about this policy, please email us at hello@cycle.land or write to us at Cycle.land  Ltd, 3 Buxton Court, Oxford.

Our nominated representative is Peter Ebsen of Cycle.land Ltd.

INTRODUCTION

We gather and use certain information about individuals in order to provide products and services and to enable certain functions on this website. This includes information given to us by you, information collected by us and information given to us about you by third party partners.

We also collect data to better understand our individual customers, how they use the website and to customise their experience in doing so.

‘Gather’ will hereafter be taken to include personal information given to us by you and third parties

WHAT DATA WE GATHER

  • Your personal information, including but not limited to: name, address, password, email and phone number.

  • Technical information, including but not limited to: IP address used to connect your computer to the internet, time zone setting, browser plug in types, operating system and platform, your login information.

  • Information concerning your visit to the site, including, but not limited to: the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products searched and viewed; specific page response times, error message downloads, visit length to certain pages, page interaction statistics (including scrolling, clicking, and mouse-overs).

HOW WE USE THIS DATA

Collecting this data enables us to understand what our customers are looking for from our company, allowing us to provide a more efficient and transparent service.

Specifically, we may use the data:

  • For our own internal records.

  • For site and administration and internal operations including testing research, statistical and survey purposes.

  • For fulfilling any contractual obligations from us to you.

  • For informing customers about goods we think they might be interested in.

  • For advertising.

  • For tailoring information and adverts; for example, to display goods similar to those purchased or inquired about by a particular customer.

  • For contact purposes; we may contact you by phone or email for market research, info about new products. Your rights to opt out of this are detailed below.

  • For improving and personalising our site for you and your computer to ensure the most effective presentation of content.

  • For protecting your and our security.

  • For measuring the effectiveness of our advertising.

  • Allowing third parties to contact you.

  • Interactive features.

WHERE WE STORE THE DATA

  • All information that we you provide to us is stored on our secure servers.

  • The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA“).

  • Information may be stored on secure encrypted third-party servers.

THIRD PARTIES*

  • We may share your information with selected third parties including: partners, suppliers, subcontractors, advertisers, analytics and search engine provider and prospective buyers.

  • Third parties may be outside the EEA; their staff may be engaged in activities involving your data such as fulfilment of order.

  • We may receive information about you from third parties. Info if you use other websites we operate or other services we provide.

CONTROLLING THE USE OF YOUR DATA

You retain the right to control and limit the use of your data. If you wish to opt out please contact us at hello@cycle.land.

ACCESS TO YOUR DATA

You are allowed access to all data held by us concerning you, through making a subject access request, by virtue of the General Data Protection Regulation Act 2018. In order to do this, contact our representative as listed above using the email hello@Cycle.land.

OUR UNDERTAKINGS

  • We will take all reasonable steps necessary for the protection of your privacy and security.

  • We undertake not to disclose your personal information unless we have a legal obligation to do so, in order to apply our terms of use ‘link?*’. This includes but is not limited to for the purposes of fraud protection and credit risk reduction

  • We also may transfer control of your data as an asset in the event of a sale or substantial takeover of our business.

  • We cannot guarantee the security of your data. We cannot guarantee security of transmissions of data, which are unfortunately unsecure.

WHAT WE ASK YOU

  • We ask you not to share any passwords that you have for sites of ours or our partners.

  • We ask you to read the privacy policies of other sites that are displayed as links on our site.

COOKIES AND HOW WE USE THEM

What is a cookie?

A cookie is a small file placed on our customers computer’s hard drive. It enables our website to identify our customers computer as they view different pages on our website.

Cookies allow websites and applications to save customer preferences in order to present content, options or functions that are specific to each customer. They also help us to see information about how customers use the website and which pages they use the most.

How we use cookies.

We may use strictly necessary, targeting, functionality and performance cookies.

We use cookies for the following purposes:

  • To operate out website. This includes, for example, those than enable you to log into secure areas of our website.

  • To recognise you when you return to our website, enabling us to personalise and improve content displayed to you.

  • To record your visit to our website, enabling us to personalise and improve content displayed to you. We may share with third parties.

  • To analyse traffic on our site.

  • To personalise advertising.